Welcome to Fotaly.
These Terms of Service explain the rules for using our platform and services. By creating an account or using Fotaly, you agree to these terms.
If you do not agree with them, please do not use our services.
1. About Fotaly
Fotaly is an event photo experience platform built for photographers and event professionals.
Our platform helps photographers create events, share photo galleries with guests, generate QR-based photo experiences, manage event content, and provide guests with tools to discover and access event photos.
2. Your Account
To use certain features, you may need to create an account.
- Providing accurate account information
- Keeping your login credentials secure
- Managing activity that happens through your account
- Ensuring that anyone you invite to your account or event has appropriate permission
Please contact us if you believe your account has been accessed without your permission.
3. Your Events and Content
You retain ownership of the photos, videos, logos, branding, and other content that you upload to Fotaly.
By uploading content, you give us permission to process, store, display, and deliver that content solely to provide and improve the services you use.
You are responsible for ensuring that you have the necessary rights and permissions to upload and share event content. This includes obtaining any required permissions from:
- Clients
- Event organisers
- Photographers
- Team members
- Guests or other individuals appearing in uploaded content
4. Guest Access
Photographers and event organisers may share event galleries with guests through QR codes, links, or other access methods provided by Fotaly.
You are responsible for choosing how your event gallery is shared and configured. Depending on your event settings, guests may be able to:
- View photos
- Download photos
- Search for photos
- Share gallery links
Please review your event privacy settings before publishing an event.
5. AI Photo Search
Certain events may offer AI-powered photo discovery features.
Guests may be able to upload or capture a photo of themselves to search for matching photos within an event gallery.
By using this feature, users understand that:
- AI-generated results may not always be accurate
- The feature may occasionally return incorrect or incomplete matches
- Uploaded images are processed to provide the requested search functionality
- The feature should only be used in accordance with applicable privacy laws and permissions
Additional information about how we process this data is available in our Privacy Policy.
6. Your Responsibilities
When using Fotaly, you agree not to:
- Upload content you do not have the right to use
- Share private or restricted galleries without permission
- Use the platform to violate someone's privacy or rights
- Attempt to gain unauthorised access to accounts or data
- Interfere with the security or operation of the platform
- Upload malicious software or harmful content
- Use the service for illegal activities
We may suspend or restrict accounts that violate these terms.
7. Storage and Availability
Your available storage and access to certain features may depend on your selected plan.
You are responsible for managing your account and storage usage. If your plan includes storage limits, additional storage or continued access may require an upgrade or additional payment.
We recommend that photographers maintain their own backup copies of important content. Fotaly should not be considered your only backup solution for critical event files.
8. Third-Party Services
Some features may connect with third-party services, such as cloud storage providers.
When you connect a third-party account, you may also be subject to that provider's own terms and privacy policies. Fotaly is not responsible for third-party services, their availability, or changes they make to their platforms.
9. Payments and Subscriptions
Certain features may require a paid subscription or additional purchase. Where applicable, we will clearly display pricing, billing frequency, included features, storage limits, and any additional charges.
Subscriptions may renew automatically unless cancelled before the next billing period, where applicable.
10. Cancellation
You can cancel your subscription according to the options available in your account settings.
Cancellation may take effect at the end of your current billing period unless otherwise stated. Your access to certain features, storage, or event galleries may change after your subscription ends.
11. Changes to the Service
We're constantly improving Fotaly. We may add, modify, or discontinue features from time to time.
If a significant change affects your use of the service, we will make reasonable efforts to notify you.
12. Suspension or Termination
We may suspend or terminate access to Fotaly if you violate these Terms, if your use creates a security risk, if we are legally required to do so, or if your account is involved in fraudulent or abusive activity.
Where appropriate, we will provide notice before taking action.
13. Disclaimer
We work hard to provide a reliable service, but Fotaly cannot guarantee that the platform will always be available, uninterrupted, or error-free.
Features such as photo uploads, live galleries, AI search, and third-party integrations may depend on factors outside our control, including internet connectivity and third-party services.
14. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the Last updated date at the top of this page.
Continued use of Fotaly after changes become effective means you accept the updated Terms.
15. Contact Us
If you have questions about these Terms, please contact us.
support@fotaly.com